1. Booking Details

   • We recommend booking at least 1 week in advance to secure your spot and allow for proper arrangements.

   • Please provide each participant's full name, contact information, and any special requests (e.g., dietary needs, age of children) during booking.

   • This is a shared group tour. If you prefer a private charter, please contact us directly.

2. Fees & Exclusions

   • Included: Professional tour guide, speedboat transportation, lunch, and drinking water.

   • Not included: Sales tax, foreigner tourism tax, island entrance fees, personal/accident insurance, personal expenses, and extra activities (e.g., scuba diving).

   • Island Entrance Fees (Pay On-Site):

   • Timba-Timba Island: RM10 per person

   • Mataking Island: RM10 (Adult) / RM5 (Child)

3. Reminders

   • Wear comfortable clothes and sunscreen; sunglasses and a hat are recommended.

   • Ensure you are in good health before participating in marine activities.

   • Boat type (small/large) is not guaranteed and will depend on the day's group size. No toilets onboard — please use restrooms before departure.

4. Cancellation Policy

   • Please refer to the “Cancellation Policy” for terms. Early notice is appreciated.

   • If canceled due to weather conditions, we will provide a full refund or reschedule the trip.

5. Safety Guidelines

   • Follow all instructions provided by your guide.

   • Bringing your own life jacket is recommended (guides can provide if needed).

   • Strongly encouraged to purchase travel/accident/medical/personal insurance.

6. Schedule

   • Timing may be adjusted depending on weather or unforeseen circumstances.

7. Contact

   • Please feel free to contact our booking team for any inquiries or assistance.

8. Final Rights

   • All details are subject to final interpretation by Love You You Semporna. We reserve the right to adjust activities based on actual conditions to ensure safety and service quality.

Thank you for choosing Love You You Semporna. We look forward to sharing an unforgettable ocean adventure with you!

1. Health Condition

   • Participants must be in good health and suitable for marine activities. If you have any health concerns, please consult a doctor beforehand.

2. Equipment Preparation

   • Please wear light and comfortable clothing. It is recommended to bring sunscreen, sunglasses, and a hat to protect against the sun.

3. Personal Items

   • We suggest bringing essential personal items such as a water bottle, towel, and snacks. Avoid carrying valuables to prevent loss.

4. Safety Compliance

   • Please follow the guide’s safety instructions, especially during boating and snorkeling activities, to ensure your own and others’ safety.

5. Drinks and Meals

   • Drinking water and lunch are provided during the trip, but we recommend bringing extra water and snacks to maintain energy.

6. Weather Conditions

   • Depending on local weather, there may be waves and wind. Please pay attention to weather forecasts and prepare accordingly.

7. Environmental Awareness

   • Please follow environmental principles, avoid disturbing marine life, keep the environment clean, and take all your trash with you.

8. Arrive Early

   • Please arrive at the meeting point early to ensure timely departure and avoid delays.

9. Cancellation Policy

   • If you need to cancel or change your booking, please notify us as soon as possible for proper arrangements.

10. Contact Information

• Keep the contact details of the guide and customer service for communication when needed.

11. Large Luggage Policy

• If you have large luggage, each passenger is limited to one suitcase (applies only if airport transfer is selected).

12. Other Notes

• Confirmation of the tour will be made three days in advance. If the minimum number of participants is not met, the trip will be canceled.